Terms of Service

Welcome to Diana Decor.

We value the trust of every customer and are committed to providing sincere, professional, and attentive service, making your experience of discovering and selecting art a pleasant one.

These Terms of Service outline the rights and responsibilities of Diana Decor and our customers, with every transaction guided by fairness, transparency, integrity, and mutual respect.

1. Product Information & Pricing

Diana Decor offers natural crystals, K9 crystal, Liuli glass art, and decorative art pieces. We strive to present accurate information about each product, including its materials, dimensions, colors, and pricing.

Actual products may vary slightly due to photography, display settings, or the natural characteristics of certain materials.

Product prices, applicable taxes, and shipping charges are determined by the information displayed at checkout or agreed upon before payment.

2. Orders & Payment  

Standard online orders are processed according to our website's checkout and order confirmation procedures.

Inquiries regarding designer projects, private commissions, or special sourcing do not constitute confirmed orders. Product details, pricing, payment arrangements, and delivery terms must be mutually agreed upon before an order is confirmed.

If an order cannot be fulfilled due to unavailability, pricing errors, or other circumstances, we will notify the customer and refund any payment received for the unfulfilled portion.

3. Shipping & Delivery

Shipping methods, costs, estimated delivery times, and related arrangements are governed by our Shipping Policy.

We will provide reasonable assistance in addressing significant shipping issues.

4. Cancellations, Returns & Refunds

Order cancellations, returns, and refunds are handled in accordance with our Return & Refund Policy.

Any special conditions for custom orders or specially sourced items will be communicated before the customer confirms the order.

Nothing in these Terms limits the rights customers have under applicable law.

5. Professional Partnerships & Private Projects

Diana Decor welcomes designers, professional buyers, and private collectors to explore opportunities for collaboration.

Special sourcing, custom orders, and professional projects will proceed according to the mutually agreed product details, pricing, payment arrangements, and delivery terms.

Any deposits, cancellation restrictions, or other special conditions will be clearly communicated before confirmation.

6. Website Use & Intellectual Property

The text, images, and other content on this website are owned by Diana Decor or their respective rights holders, or are used with proper authorization.

Unauthorized reproduction, misrepresentation, or commercial use of website content is prohibited.

Visitors are expected to use this website lawfully, reasonably, and with respect for the rights of others.

7. Related Policies & Updates

These Terms should be read together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

8. Contact & Dispute Resolution

If you have any questions or concerns regarding our products, orders, or services, please contact us. We value every reasonable concern and are committed to seeking fair and appropriate solutions through honest, respectful communication.

If a resolution cannot be reached, both parties retain their rights under applicable law.

Diana Decor LLC

Website: www.dianadecorart.com
Email: dianadecorart@gmail.com

Thank you for choosing Diana Decor.

We believe that a meaningful relationship between a business and its customers begins with trust, grows through integrity, and continues through mutual respect.

Last Updated: October 12, 2026